National Acct Manager

Houston, TX

Pacific West is a national leader in civil construction focusing on the environmental and infrastructure, remediation and rail sectors. We have an AMAZING and 2nd to NONE leadership team!

Come Grow and Build with us!

I am currently seeking a well established and self motivated National Account Mgr who is looking for a home not a job. This sales professional needs to have experience selling PROJECTS not PRODUCTS within the Civil Construction, Remediation, Piping, Oil & Gas or Environmental sectors. This is a remote position. Prefer candidates in the Houston, Dallas, Phoenix or Salt Lake areas. Prefer a candidate with 5-10 years experience but open to candidates with 3-5 years. Salary, bonus and incentives are based on experience.

Anyone interested in working with THE industry leader is encouraged to forward their resume ASAP!

The National Account Manager is responsible for developing, managing, and expanding relationships with key national accounts across the construction sector. This role serves as the primary point of contact for strategic customers, ensuring that business objectives are achieved by aligning client needs with company capabilities. The National Account Manager drives revenue growth, strengthens partnerships, and delivers exceptional customer service while collaborating cross-functionally with internal teams to support project execution.

Key Responsibilities

· Account Management & Business Development (Sell PROJECTS not PRODUCTS!)

o Serve as the primary relationship manager for assigned national construction accounts.

o Develop account strategies to increase market share, sales, and profitability.

o Identify opportunities for new services, project scopes, and geographic expansion.

o Negotiate contracts, pricing agreements, and service-level expectations.

· Customer Engagement & Support

o Build and maintain trusted advisor relationships with decision-makers, influencers, and field-level contacts.

o Conduct regular business reviews with clients to ensure satisfaction and address needs proactively.

o Resolve escalated issues promptly, ensuring projects meet client expectations and compliance standards.

· Strategic Planning & Execution

o Develop account plans aligned with company goals, market trends, and client objectives.

o Collaborate with internal teams (operations, project management, estimating, and finance) to deliver seamless service.

o Track performance metrics, including revenue growth, profitability, and customer retention.

· Market Insights & Growth

o Monitor industry trends, competitor activities, and emerging opportunities in the construction sector.

o Provide feedback to leadership to shape service offerings, pricing, and market positioning.

o Represent the company at trade shows, conferences, and networking events to build brand presence.

Qualifications

· Bachelor’s degree in Business, Engineering Construction Management, or related field (preferred).

· 3–10 years of experience in account management, business development, or sales selling PROJECTS not PRODUCTS within the Civil Construction, Remediation, Piping, Oil & Gas or Environmental sectors.

· Proven track record of managing large/national accounts and achieving revenue targets.

· Strong negotiation, communication, and relationship-building skills.

· Ability to interpret construction project requirements, contracts, and financial data.

· Willingness to travel nationally (50%+ as required).

Key Competencies

· Strategic thinking and solution-oriented mindset.

· Strong financial and commercial acumen.

· Ability to influence and build consensus across multiple stakeholders.

· Excellent organizational and project management skills.

· Resilience and adaptability in a fast-paced, dynamic environment.

Performance Metrics

· Revenue growth and profitability of assigned accounts.

· Client retention and satisfaction (measured via surveys and repeat business).

· Successful execution of account plans and achievement of sales targets.

· Expansion of service scope and footprint within assigned accounts.